Pre-sale inquiries can be submitted by a ticket when live chat is offline.

For after-sales questions, customers could log in My Orders, and click "Submit Ticket" button.

Please confirm your coupon in your account here:

When you submit your order, please fill in your coupon, then it will be deducted from your order amount directly:

Please confirm your balance in your account here:

When you submit your order, please fill in your balance.It will be deducted from your order amount directly:

If you signed in with Facebook, Google or Paypal at the first time, simply click “Sign in with Facebook”.

For customers who registered by e-mail, if you forgot your password. Follow the next 3 steps, it's very easy and fast.

1. Click “Forget your password” on sign in page.

2. Enter your registered email address and submit

3. Log in your email and find the reset password e-mail. Click the link in e-mail and you will be redirected to Modlily reset password page.

There is no membership fee. You can click “Join or Sign in” to register on our site:

We offer many ways for customers to get the points, and points can be used as discount at the checkout page

How to get the point:

Upload your avatar in "My Account". (Points rewarded for initial upload only) = 10 M Points

Share products on social networks or forums. Find "Make Money" in user account and submit a link=500 M Points

Post Text Review For Purchased Items get 10 M points. Post Photos get 50 M points. Personalize the profile get 10 M points=70 M Points

Shopping at Modlily. Product Cost = Equivalent number of M Points. Special items can offer more.

Note: 50 M Points=$1

M Points cannot be redeemed against certain special sale items.

Orders which use M points for payment can not get M points.

The amount of M points awarded is not affected by coupons.

How to use the point: When you checkout the order, you can use the points directly

Please understand if you have purchased on our website, it's not allowed to remove. If you haven’t purchased before, please contact our customer service to help you remove.

Signing in with Facebook is an efficient and easy alternative to typing in your username and password every time. Additionally, signing in via Facebook account, you may get access to exclusive offers and deals, such us 20% off sign with facebook.

1: Fast and easy checkout for future transactions.

2: Easy access to your order status and history.

3: Get access to your favorite items in “Favorites”.

4: Enjoy sweet deals such as exclusive discounts, promotions and special offers.

Details on your Modlily account may be changed at any time. Once logged in, you may:

1: Click “Account Setting”, you can change the personal information or change the password.

2: Click “My Address Book", youcan adit or add shipping address.

Please make sure you have entered the correct email address and the correct password you registered with. If you signed in with Facebook the first time, simply click “Sign in with Facebook”.

Yes, it is necessary to register before placing an order on Modlily. To register, enter your email, create a password and wait for the confirmation email from Modlily, read the email for further instructions. Please make sure the email address you use to register is valid and solely yours.