Shipping InfoReturn Policy

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Home»Outerwear>Sweats & Hoodies
51%off
5

Stripe Print Cowl Neck Pocket Sweatshirt

65.69(51% OFF)180723513
1034351
Dispatch in 1-3 business days.
Color:

Grey

Size:
M L XL XXL
Please select Size
Color:
Grey
Please select Color
 
Quantity:
Package: 1 x Sweatshirt
Total:
Please complete your selection(s) before adding to cart.

Our Guarantee

30 days easy return
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Shipping & Return
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Shipping Info

Processing

1.Processing usually takes 1-4 business days for your order (while some items may need 6-9 business days). We will send you an email if the processing time takes longer than expected. 

2.Shipping Costs and Methods


SHIPPING TO USA


Shipping MethodCostSHIPPING TIME
(excludes processing time)
Flat Rate Shipping

FREE for orders over $20USD,

$2.99 for orders less than $20USD

9-12 business days
Standard Shipping

Calculated by package weight for orders over $20USD,

$4.99 for orders less than $20USD

6-8 business days
Expedited ShippingCalculated by package weight3-5 business days


SHIPPING TO OTHER COUNTRY AND DESTINATIONS


 

 

Please Note:

Total Delivery Time   =   Processing Time   +  Shipping Time

3. APO/FPO/DPO Shipping

Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff. We apologize that military address(APO, FPO, DPO) cannot be delivered. For the US territories, please provide an alternative address. We also don't deliver to below countries, Jersey, Guernsey and Isle of Man. If you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section instead of state or province section.

4. Custom Tax or Duty

Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff. If there are any duties or fees due to customs inspections or any other fees you were charged, please keep the receipt of the payment and contact our customer service by submitting a ticket. 

5. Delivery

You tracking number and the express company website link will be given in about 3-5 working days by email after we received your payment. We will also e-mail you if any unsuccessful delivery.

Please contact us within 6 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.

 

 

 

 

 

 

 

 

 

Return Policy

Safety Notice!!

We do not offer any phone support at the moment. Please don't call phone number or leave your phone number on third-party website. The safe way to contact us is by live chat or e-mail.

 

30 Days easy Return/Exchange

 

We have high quality control standard to make sure all the products we ship in perfect conditions, if you are not 100% satisfied with the items you received, we gladly accept the return&exchange within 30 days of receipt, please make sure items in new condition. Note that overdue requests may not be accepted.

 

 

Am I allowed to return or exchange the order?

 

You can return or exchange within 30 days of receipt for most items in new condition within 30 days of delivery.

 

 

What is your Return & Exchange Policy? 

 

1. You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.

2. Flash sale products, Jewelry are not covered by warranty and non-returnable. 

3. Returns must be received in new condition; unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.

4. We do not accept returned items that were sent back by you directly without checking with us first.

5. We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.

6. Please return through your local post office to avoid tax when it arrives in our country.

7. For the returns, No signature required! Please do not add signature service otherwise we are highly likely not to receive it and this will delay your refund progress.

8. Please also do not mail any envelopes to the return address for inquiry. we will discard the letter automatically. The best way to communicate and solve your problem is through our ticket system, or online chat! 

 

How to return the order? 

 

1Apply Return/Refund by Ticket  2Application Approved
  
 
 
4Customer Return Items  3Get Return Address and RMA Number
 
 
  
5Customer Send Return Info by Updating Ticket
  6Return Package Received
  
 
 
8Return Completed  7Refund Applied by Customer Service

 

1. Log in "My Order", then submit a ticket for return & refund. 

2. Our customer service will communicate with you in the ticket, and approved your application. Please pay attention to the reply we sent every time.

3. After application approved, you will get the Return Address and RMA number in the ticket. 

4. Pack the items you want to return, and ship them back by any shipping company available, like Fedex, TNT, DHL, UPS. Post Office is recommended to avoid tax.

5. This the most important step, please send us your return tracking number and shipping company by ticket. Without this info, we can't apply any refund for return.

6. You can also track the package online, then you will know when the package delivered to us.

7.Once we have received the returned item(s), our customer service will apply the refund in 7 working days.

8. It normally takes 10-20 business days for the refund to appear on your bank account or credit card. Or 1-3 working days in Paypal (normally in 48 hours), that depends on the original way you used.

Note: Modlily is not responsible for missing, damaged, or packages lost in transit.

 

How to exchange the order?

We will send a return address first, then you could return the original items. Once you have returned the order, please send the return information, then we will arrange the resend immediately.

 

Can I have a full refund for the return?

We will offer full refund of the items you returned. Please note that the customer is responsible for the return shipping fee. 

 

How long will it take to get my refund?

1. The refund will be issued within 7 business days upon the receipt by our warehouse and verified the conditions of the items.

2. It normally takes one business day for the refund to appear on your Modlily wallet. The balance in your wallet could either be applied to your future purchases or withdrawn to your PayPal/bank account at any time.

 

What if my package was refused or was undeliverable?

1. Want to reship a refused or undeliverable package? No problem. We offer free resend as soon as the previous order returned. 

2. Whether you are willing to get a resend or refund, please contact us by one of these ways, https://www.modlily.com/contact-modlily-com-a7.htmlwe will reply in 1 working day except weekends.

 

 

 

 

 

 

 

 

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GET EXCLUSIVE OFFERS & UPDATES

Find Size
Measurements   CM       IN
HEIGHT
150 cm
WEIGH
45 kg
Preference
HOW DO YOU WANT IT TO FIT:
 TIGHTER PERFECT LOOSER
MOST OF PEOPLE LIKE YOU BOUGHT SIZE S

ADD SUCCESSFULLY
Size Chart
Notice: Our clothes are true to size, please select your size according to the size chart.
Body Size Chart
REGULAR SIZEUSBUSTWAIST
S4-634-3526-27
M8-1036-3728-29
L12-1438.5-4030.5-32
XL16-1841.5-4333.5-35
XXL204537

REGULAR SIZEUSBUSTWAIST
S4-686.4-88.966-68.6
M8-1091.4-9471.1-73.7
L12-1497.8-101.677.5-81.3
XL16-18105.4-109.285.1-88.9
XXL20114.394


Size Conversion Chart
REGULAR SIZE INT US/CA UK FR EU IT
S (155/80A) S 4-6 6-8 36-38 34-36 40-42
M (160/84A) M 8-10 10-12 40-42 38-40 44-46
L (165/88A) L 12-14 14-16 44-46 42-44 48-50
XL (170/92A) XL 16-18 18-20 48-50 46-48 52-54
XXL (175/96A) XXL 20 22 52 50 56

How To Measure

Measurements should be taken directly on your body.

BUST:

Measure loosely around the fullest part of your bust.


Waist:

Measure around the narrowest part of your natural waist.



PRE SALE

WHAT IS PRE SALE?

  • Pre Sale means “ you can place an order for (an item) with a Special Discount before it is available for purchase” .
  • The sale is on for only 5 days and the item needs to be prepared for a period after the order is placed.
  • The prices shown on the items are the BIGGEST discounts you will enjoy. Place an order NOW before the prices will go up high !

PRE SALE GUIDANCE

  • Pre-Sale Items cannot be combined with coupon codes.
  • Each batch should be completely filled to ship the order with the confirmation email. If the order is not succeed, your pre-sale items will be automatically cancelled. Refund will be issued in 24 hours.